Andrew Gray (Director)
Andrew has over 20 years experience in the social housing sector as a consultant to housing organisations throughout England, Scotland and Wales. He was a director of RDHS, Managing Director of Consult CIH and a former President of the Chartered Institute of Housing.
He has developed a strong focus on "customer insight" and is an expert on "tenant recognition and reward" programmes.
Andrew has spoken widely at national and international conferences including The Chartered Institute of Housing, National Housing Federation, NAHRO (USA) and the CHRA (Canada).
Steve Gray (Director)
Steve is the founder of SG-Retail a private sector consulting and services business that helps brands to grow "customer engagement. Steve was previously Chairman & Chief Executive of emnos consulting and services business whose clients include Morrisons, John Lewis, Waitrose, Boots, BT, Camelot and British Gas. Emnos have offices in London, Munich, Madrid, Paris, Warsaw and New York. Prior to emnos, Steve was Managing Director of dunnhumby - a research and marketing consultancy owned by Tesco and well known for their work supporting Tesco's Clubcard loyalty programme and helping Tesco to better understand and serve their customers.