Hillcroft are developing partnerships with carefully selected service providers in order to deliver services to housing organisations.

Our first partnership is with Capricorn Ventis.

CapricornVentis (CVL) is a business and technology consultancy and service provider. They focus on two core areas: Business Intelligence and Customer Management with the goal of assisting clients to transform their ability to access, analyse and distribute information.

CVL is a Certified Partner for QlikView a leading business intelligence tool

GovMetric is the market leading customer insight solution for public sector organisations, and supports the planning, delivery and monitoring of improvements to customer services.

GovMetric is the outcome of over a decade of experience in delivering solutions which bring citizens, communities and the public sector together.

SG Retail helps business leverage data and create value by engaging more effectively with their customers, shoppers and consumers.

We help to create the necessary in house or out sourced customer insight & data management capability to ensure customer data informs all key business decisions.

We ensure “customer engagement” delivers value in 3 key ways all of which are measurable and therefore manageable:

  • value : how much customers spend with our clients and how frequently they shop

  • commitment : how much “share of wallet” customers spend with our clients

  • advocacy : what they say about our clients via research and via their social networks

We do this across all retail channels – in store, online, mobile and in all business sectors

We work with world class service providers to provide tailored solutions, where required, for data management, advanced analytics, digital & mobile marketing, in store w-fi, content, customer loyalty & CRM.

Hillcroft Partners and Mobilize partner to help Registered Providers improve customer engagement